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Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.
The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.
The app works really well and is super simple to set up. It's very nice that it sends notifications to your phone and computer. I was hesitant about adding a chat feature to our store, as I thought there would need to be someone manning it at all times of the day. However, you can set up available hours and if a message is received outside these hours, you can follow it up via email at a later time.
I used this app to help with my store. It's a great app that needs help setting the important things up to open it up for business.
Hi Robin Ellerbee, thank you for the five-star review!
We agree! The app is great addition to any new business - it can help in customer support and to convert sales. Here is a great blog article on how to do just that: https://www.shopify.ca/blog/shopify-chat
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
I know the app is free but people send messages and i don't receive them. i only knew this when i watched store recordings and saw clear messages/chat being send and email subscriptions to realize this app did not send any notifications or email to me. WHY?
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why those messages aren't being received: https://bit.ly/2AWw5VA. - Blair, Shopify Support
amazing works great
appli au top rien a dire me prévient également sur mon smartphone tres pratique pour répondre aux clients rapidement.
It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.
Mejor que cualquier otra app para contacto con el cliente. Ampliamente recomendada para cualquier tipo de negocio
L'application est super utile et très accessible. La cerise sur le gâteau, elle est gratuite.