Rezensionen (5.501)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 78 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
20. September 2023

コミュニケーションツールとしてすごく便利です。

OFRECO/オフレコ
Japan
14 tage mit der App
18. August 2022

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Mr Cornice
Südafrika
Etwa 24 stunden mit der App
Shopify hat geantwortet 6. September 2022

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request.

That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

24. Mai 2022

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

STQ SHOES
China
Etwa 24 stunden mit der App
27. September 2022

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

Umbratec-System
Deutschland
26 tage mit der App
8. Juni 2022

I like the convince of quickly being able to communicate with potential and existing customers. I also love the feature of being able to see what they have within their cart.

The Somatic Alchemist
Vereinigte Staaten
Etwa 24 stunden mit der App
20. Oktober 2022

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Berryera
Vereinigte Staaten
14 tage mit der App
11. Januar 2023

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Confidence Cosmetics
Malaysia
Etwa 23 stunden mit der App
30. August 2023

A great app, especially as it's free. It's missing just one thing that would make it on par with many of the chat systems that charge $$$

Add email piping. So sending an email to a specific email address creates a conversation. This would make this premium, easily.

THE CRONUS SHOP
Vereinigte Staaten
13 tage mit der App
14. Oktober 2022

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Berek
Vereinigte Staaten
Etwa 23 stunden mit der App
16. Mai 2022

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

SoBuy.FR
Deutschland
27 tage mit der App
Shopify hat geantwortet 18. Juni 2022

Hello, there. Thank you so much for taking the time to share this feedback with us! We understand that adding an option to only allow clients who have made purchases or registered for an account to send messages is important to you, and we'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support