Rezensionen (6.121)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
23. Oktober 2022

I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.

Rho & Nya
Vereinigte Staaten
Mehr als 4 jahre mit der App
Shopify hat geantwortet 3. November 2022

Thank you for taking the time and sharing this feedback with us. We greatly appreciate your feedback and we'd be happy to bring your suggestion up with our development team. ...

8. Juni 2022

Decent. I don't understand why we can only set one set of hours per day in the settings. We're not allowed lunch times? Right now I can only say open from and then closed. It would be a lot more useful if I can send a different message (away message) for our lunch time.

Proslat US
Kanada
Mehr als 4 jahre mit der App
Shopify hat geantwortet 6. Juli 2022

Thank you for writing your review and for sharing your feedback with us here. It is possible to set an away message within Inbox, and when you set it to active the message ...

11. April 2023

Hi, I find the Inbox App generally pretty good. The main issue I get is that as I access the Inbox from various devices sometimes the sync between them all doesn't seem to be consistent. Also I find that messages remain unread and flagged as such on the App icon, even after they have been read. This seems to relate to the sync issue. Besides that it is a handy business tool and I would recommend ...

Paramedic Shop
Australien
Mehr als 3 jahre mit der App
Shopify hat geantwortet 14. April 2023

Thank you for your feedback. It is greatly appreciated! I will provide these concerns to our developers on your behalf. - Skye, Shopify Support

6. November 2023

needs to include all other chats FB, Apple, Twitter, etc

Kipps Hobbies
Vereinigte Staaten
Mehr als 3 jahre mit der App
Shopify hat geantwortet 7. November 2023

Thank you for your review and feedback! -Emily, Shopify Support

21. November 2023

We like it... but there are a few things we would like to share.

1) We have 3 stores and it's VERY hard to switch between each chat. We have to log out of each store and then log into the 1 store we want to chat with.
2) When the conversation is done it would be great to have a "copy conversation" button. We have a database and we save all customer conversations.
3) We have 3 people who respond ...

Videotel Digital
Vereinigte Staaten
Etwa 3 jahre mit der App
31. Januar 2024

sin comentarios

Nutrición Health
Mexiko
Etwa 3 jahre mit der App
22. Juni 2023

Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only ...

Exxtended Image Hair Co
Vereinigte Staaten
Etwa 3 jahre mit der App
Bearbeitet am 2. April 2022

Some simple updates could make this a good App. (1) The mobile App shows the page that the customer is on, but it's not a link (at least on the Android App), so you have to write down the product info, then go to your store admin and type it in all over again - Why not make it a hyperlink? (2) It doesn't support multilingual for FAQs, etc. so, it's awkward in multilingual stores, (3) How about " ...

Werrv
Kanada
Fast 3 jahre mit der App
Bearbeitet am 9. Juni 2021

I would have given it a 5 star, but reason for not giving a 5 star that it is missing on a very basic feature of attaching files thru desktop version on chat with customers. A customer sitting at home uses mobile for shopping in most of the cases and a seller is almost working on laptop/desktop as he has to see many reports/excel sheets/ files etc. attaching files is only available on mobile chat ...

Selzer Home Care Products
Indien
Fast 3 jahre mit der App
8. Januar 2024

I would like the cell phone to work as a whatsapp, sometimes you have to enter the email every so often and I do not realize that there are messages pending to answer because the cell phone app does not notify. other than that all good.

ESH
Guatemala
Mehr als 2 jahre mit der App