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it is easy to navigate
Very efficient for communicating with customers.
Very Good Web Site.
We really appreciate this app and are glad it's part of the free ecosystem of Shopify apps and add-ons. Customers use it frequently and we can set our hours and auto-replies, which is important as a small business.
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
I like the inbox app a lot - I can use it from my browser or from my phone so even when I'm on the go I can chat with customers!
I set an away message but unfortunately it's so awesome and sounds like me that my customers sometimes reply to me like I'm actually starting a conversation but that's something I'm just going to have to figure out!
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers
Great feature for staying connected to customers.
Love this app!!!!
I would recommend. After initial retraining on the app, we've come to rely on it with our customer interactions. It actually has a great deal of functionality that we didn't realize until we started using it.