Shopify Inbox

Love the AI feature! It's coming along pretty well.

The AI response suggestions adapt to your answers which makes it human like. saves heaps of time and most of the time i am happy with the response and just hit enter.

It's great being able to add this to our customer service game without having to add another subscription to our operations. Other apps may offer more (I wouldn't know) but this is a great option to have without investing time, money and effort into getting chat going.

L'application est simple et intuitive.
On reçoit une notification de suite.
Les échanges sont en temps réels. Très bien !
Je recommande !

Useful app and automated reply help lot

There should be a way to schedule hours for the chat, including the notification hours.

Alot of spam messages from people looking for work to do to your store or what not.

Has greatly improved/streamlined our online support processes and response times.

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Having good experience to chat with visitors to convert in a customers.