Rezensionen (6.113)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
4. Dezember 2024

We recently started using this Shopify chat app, and it has been a game-changer for our store! The integration with Shopify's backend is absolutely flawless, making it incredibly easy to manage customer interactions directly from our admin dashboard.

The app's user interface is clean and intuitive, allowing our team to respond to customer queries in real time without needing to switch between platforms. Features like automated responses and quick replies save us so much time, and the chat history being synced with Shopify orders helps us provide personalized support effortlessly.

It has significantly improved our customer communication and even boosted our conversion rates. Highly recommended for any Shopify store owner looking for a reliable and efficient chat solution!

LuminTheme
Italien
12 tage mit der App
2. Dezember 2024

really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.

River Dog Gear
Vereinigte Staaten
2 monate mit der App
6. Januar 2025

It's really easy and fast to check all the customer info in the profile bar next to the live chat so you don't have to let the chat to manage the orders

NILO
Vereinigte Staaten
Etwa 2 monate mit der App
13. Februar 2025

Excellent. It works according to my expectations.

Computer HDD
Vereinigte Staaten
Mehr als 2 jahre mit der App
9. Januar 2025

The AI responses are great, but I am having trouble accessing the Shopify Inbox app on my mobile device.

UENDURE TEA CO.
Vereinigte Staaten
Mehr als 3 jahre mit der App
Shopify hat geantwortet 31. Januar 2025

Thank you for your review. We would like to help you access the mobile app if you are still having trouble with it - feel free to reach out to our team at inbox@shopify.com with more information.

- Shopify Inbox team

27. Februar 2025

I wish the mobile version was free for subscribers

BellaCapelliUSA.com
Vereinigte Staaten
Fast 2 jahre mit der App
Bearbeitet am 15. Januar 2025

Simple system and now with AI helps answering messages

Motexion Australia
Australien
Mehr als 4 jahre mit der App
16. Dezember 2024

Only been using the app for a few days, but seems to be simple to use, well thought through and effective.

Edith & George
Vereinigtes Königreich
13 tage mit der App
25. November 2024

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Syndmart
Vereinigte Staaten
4 monate mit der App
Bearbeitet am 29. November 2024

Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.

Shipwreck Beads
Vereinigte Staaten
9 monate mit der App