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It's a great app to manage live chat on website
Need the ability for the app to actually not message on the phone when the hours are set to off or unavailable.
Thanks for your review! We have shared your idea of snoozing notifications during unavailable hours with our product team.
In the mean time, you could try snoozing notifications on your device during certain hours. On iOS this is set under the "Focus" settings (i.e. you can silence only the Inbox app during specified hours). On Android this should be called "notification snoozing".
- Shopify Inbox Team
Easy to answer customers while on the go.
AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions.
it's a great way to connect with customers while they're in the shopping mode.
Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!
really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
Absolutely the best platform for selling. easy to navigate.
nice autofill features
Very easy to use. I have been successfully interacting with clients.