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Really easy to use. Would be ideal if it had a chatbot feature.
tres pratique
We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.
Elle est pratique et facilite les échanges
boa
J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire
Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses
We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.
I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.
Bien, no me ha costado mucho configurarla