Reseñas (6.132)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
7 de mayo de 2024

Many of us shopify people run multiple shopify stores, I'd like Inbox to stay logged in across multiple accounts at the same time so I could get chats from all on the same iphone

Full Battery
Estados Unidos
8 meses usando la aplicación
Shopify respondió 9 de mayo de 2024

Hey there! Thank you for taking the time to provide feedback about Shopify Inbox. I'll make sure to channel this to the product team for their consideration! - Dirk, Shopify ...

12 de febrero de 2022

The app is light, manageable on different devices, but most of the time it has hiccups or it doesn't work at all. Pity: it could be a real asset!

La Cave à Laine
Francia
10 meses usando la aplicación
Shopify respondió 22 de febrero de 2022

Thanks so much for this review. Can you tell me more about these "hic-cups"? If this is ongoing, I would advise reaching out to our live support so they can troubleshoot this ...

6 de mayo de 2021

The app automatically vanishes from the store and then have to download again, can this be fixed?
Overall a good experience but some issues

Lets Bake Love by Sara Taneja
India
10 meses usando la aplicación
22 de mayo de 2024

It's attracted Marketing Consultants who promise that paying them will make me rich. So far the only outcome is that I'm spending money and not seeing results.

Arts Fire RVA Store
Estados Unidos
7 meses usando la aplicación
24 de noviembre de 2022

I've used it. All I get are marketers trying to sale me their services. If there was a way to block those then this app would be great.

Honey Surfer
Estados Unidos
10 meses usando la aplicación
Shopify respondió 3 de enero de 2023

Thank you for getting in touch and letting us know that you've come across this issue with spammers. I'm happy to report that as of Shopify Inbox version 6.5.0., merchants ...

25 de marzo de 2023

Good free chat. The only problem is that it doesn't support multilanguage translation. We have to choose a main language to display for all customers. Bad for international ecommerce.

VAPEVO
Francia
9 meses usando la aplicación
Shopify respondió 2 de abril de 2023

Hi there, VAPEVO. Thank you for taking the time to leave us a review for Shopify Inbox. We appreciate you leaving us some feedback to help us improve Inbox! I've gone ahead ...

3 de noviembre de 2022

after all is said and done this app can be frustrating and sometimes confusing. But the positive side is of course the following the platform has globally .

Iron Horse
Estados Unidos
9 meses usando la aplicación
Shopify respondió 19 de diciembre de 2022

Thank you for taking the time to get in touch and provide us with your honest thoughts on Shopify Inbox. If you're finding some aspects of using the app confusing, please ...

20 de octubre de 2023

TOO SOON TO RATE. ITS STARTING OF GREAT

TRU2 Clothing
Estados Unidos
9 meses usando la aplicación
28 de diciembre de 2023

Pros: I like the convenience of having chat on my website. I also like that it was easy to setup and I don't have to do anything to "maintain" it. I also like that when I miss a chat, the response is emailed to the customer. And I like the idea of having AI responses.

Cons: The AI bot is annoying. It generates long, automated responses that are not accurate. I waste time deleting them to write my ...

Pooters Diapers
Estados Unidos
9 meses usando la aplicación
Shopify respondió 3 de enero de 2024

Hi there. Thank you for taking the time to write your review and outline what you do and don't like about Shopify Inbox, and how you'd like to see it improved in future. This ...

27 de enero de 2023

Good but we need 2 essential things in order to have the perfect app, the possibility to change the color of the text (and not only have it white) and the possibility to translate the Q&A when a customer choose a different language in the language selector or when the /en in the url is active for exemple.

THL Resell
Francia
9 meses usando la aplicación
Shopify respondió 28 de febrero de 2023

Hi there, THL Resell. Thanks for taking the time to leave us a review for Inbox, as well as providing us some feedback to improve the app! At this time, it's not possible to ...