Shopify Inbox

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Me parece muy buena pero en el tema de poder embellecer mi pagina como tal e luchado y no esta tan entendible

Good app. Would be better if you were able to see if other team member is writing to avoid duplicated responses.

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

Seems good, but is it possible to be offline with the chat?
I like that it is free and I cant belive I have to use a minimum of 100 characters to write an review..

When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I ...

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Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.

Everything is good, except we wish we could use emojis.

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change ...