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So far it seems pretty easy.
I like it
easy to use
it will be easier if we have saved note
The inbox for windows has been great. For some reason I cant access it with my phone, my only complaint about the app.
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It's a great app! Mostly useful, does its job well!
The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Very good but I would like to turn off the app emailing every message to us and just use the app.
Having used Shopify Inbox for the past year, I can confidently say it's a game-changer. Its unified interface, real-time chat, and seamless integration have significantly improved my customer communication
Inbox is convenient and transparent to the end customer. A real bonus for our small business.
Very easy to connect with customer and leads..!! Quick action possible with our mobile app...
My customers like to engage with me through the chat!