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I love this app and it saves us a lot of money being able to provide chat internally so easily. If you added better reporting I would change this to 5 stars.
Dev team finally fix shops switching function and it works.
Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.
2. Add "Recall / Delete" function which both parties type wrongly.
3. Improve uploaded picture quality, we need display HD pic.
4. Just copy everything from whatsapp will do.
Excelente trato Y comunicación, He Conseguido Lo Que Estaba Buscando a Muy Buenos Precios,
Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Pretty good,
Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.
Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.
Bien, no me ha costado mucho configurarla
A very useful tool for keeping in touch with customers and potential customers
Text size is too small and cannot be changed. Quite good app.
Good App for shopify. Good user experience