Shopify Inbox

It's an okay start, but the browser based functionality is where we need to be.
As it stands, you can't even set a conversation to closed from a browser.
Piping everything thorough a phone app means you're forcing a company to use someone's personal device to monitor messages, rather than having a team take care of it.

This sales channel really helps convert customers. but it loads slowly on my phone so i often miss the customer

Wir benutzen die App und sind größtenteils zufrieden damit. Gerne hätten wir noch weitere Anpassungsmöglichkeiten, dann würden wir mehr Sterne vergeben. Zum Beispiel würden wir gerne das "Chatte mit uns" vom Wording her ändern

Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password

Nice app, easy to use, but hard to get documentation. As I'm trying to disactivate the first popup that displays itself, and couldn't find a way to do so. Please help about that!

je ne trouve plus le lien sur la pannel admin pour acceder a shopify inbox ? Depuis le nouveau lifting ila disparu et introuvable dans les onglets

This application is bare bones and desperately needs more interaction options such as requiring a phone number and/or spam detection.

no support for language translation. what a fluke. other than that quite good
no workflow on top of a default FAQ.

Prós: Gratuito, fácil instalação, simplicidade e direto ao ponto.

Contras: Limitação de personalização. Apenas troca de cor geral, não é possível trocar estilo de fonte ou outras alterações de CSS.

Can't set opening hours and the notification does not work every times. better just when its closed let costumers write email right away or send on Messenger