Shopify Inbox

The inbox for windows has been great. For some reason I cant access it with my phone, my only complaint about the app.

It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.

Very good but I would like to turn off the app emailing every message to us and just use the app.

I do like the way we can teach the Inbox how and what to respond in some situations.

In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

Great service to help customer's & conversions. Could be improved but great for what it has to offer