Reseñas (6.121)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
3 de junio de 2020

Don't install it. You can't get it off your website, even after deleting it. Plus it comes with the Kit app which is a pain in the butt to get rid of as well.

Michael Steddum
Estados Unidos
14 días usando la aplicación
Shopify respondió 10 de junio de 2020

Hi Michael Steddum,
Thank you for your feedback.

Shopify Ping can be removed from your store by either disabling the chat button from the Sales Channel directly in your ...

12 de noviembre de 2021

This app is horrible! I only wanted to add a Messenger chat on my store, something that I used to do throught the Facebook App, but now my customers can't interact with their own messenger account, neither continue as anom, they have to give their emil and all that stuff that is so annoying and we can't follow the conversation on Facebook or Messenger.

Bebecitas Boutique
Estados Unidos
13 días usando la aplicación
Shopify respondió 19 de noviembre de 2021

Thank you for writing your review and I'm sorry to hear that you've had issues using the Shopify Inbox app. I can appreciate that while having the customer enter in their ...

17 de diciembre de 2019

Cette application est totalement inutile si vous ne téléchargez pas l'application Shopify Ping qui est uniquement disponible sur Apple IOs. Dommage.

LORGA
Francia
13 días usando la aplicación
Shopify respondió 22 de abril de 2020

Merci pour votre avis. Afin que les utilisateurs d'Android puissent profiter de Shopify Chat, nous somme heureux d'annoncer que la version Android de Ping arrive très bientôt ...

4 de agosto de 2021

I installed this app, invested time in tweaking and testing it, added the phone app to be always responsive.
No action on the app for since testing. Now I look at my backend and the app is not even there! What's with that?!
I like the idea of what it offered, but it didn't come up with the goods :-(

Claws and Clamps
Australia
13 días usando la aplicación
22 de septiembre de 2021

This app is not easy to use at all, customer messages cannot be reminded the first time, the use process is inconvenient, and the visitor mode cannot be set

Vogue Faces
China
10 días usando la aplicación
Shopify respondió 4 de octubre de 2021

Hey, there. Thank you for taking the time to leave this review and leave this feedback. I would recommend reaching out to our Live support team via our Help Center (https:// ...

26 de noviembre de 2021

When it is almost unavailable, opening the application always crashes. I checked the request for a lot of resources and reported errors.

shplen
RAE de Hong Kong (China)
7 días usando la aplicación
Shopify respondió 30 de noviembre de 2021

Thank you for writing your review and I'm sorry to hear that you've experienced frequent issues with the application crashing. I would recommend contacting our support team ...

24 de noviembre de 2022

I can't reconnect back to Instagram and messenger. It says business manager error, also I have changed the business manager and I see the same issue and also get back the Apple Business Chat.

CASETEROID
Estados Unidos
7 días usando la aplicación
Shopify respondió 3 de enero de 2023

Thank you for getting in touch and letting us know that you're experiencing this issue. This is something I'd like to help you with, so if you're still unable to connect ...

20 de agosto de 2019

Can't figure out how to use this on desktop, how to manage conversations and where to chat. It seems to be ios exclusive. If they fix it so we can manage on desktop with multiple staff accounts it would be good.

Hang and Display
Australia
5 días usando la aplicación
Shopify respondió 21 de agosto de 2019

Hello Hang and Display -
In order to view and reply to messages, you will need to install Shopify Ping from the Apple App Store (currently iOS only). Visitors from any device ...

16 de diciembre de 2022

annoying app. should be delisted from the store. Repeatedly receiving emails and its too much annoying

Togs Leftovers
Pakistán
5 días usando la aplicación
Shopify respondió 15 de enero de 2023

Thank you for taking the time and sharing the feedback. We can certainly appreciate how it feels to receive unwanted emails. If you’d like to uninstall our app, then we've ...

3 de febrero de 2021

Por que dicen que es gratis si no lo es? no confundan a la gente, ahora no soy capaz de desinstalarla. me pueden ayudar?

BUY FROM HOME SHOP
España
4 días usando la aplicación
Shopify respondió 12 de febrero de 2021

Hello BUY FROM HOME SHOP, thank you for your review and feedback.

I'm sorry to hear that you are having issues with the app. Shopify Chat and Shopify Ping are completely ...