Shopify Inbox

We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it ...

love that it replies back to client's questions with full details of service and suggestion. its quick and fast like a human mind.

It's easy to use.

Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.

Shopify Inbox has helped us to fine tune and streamline our customer service process. The ability to get back to customers on our time frame is a game changer and has helped us to improve our customer service and customer engagement tremendously! Now no question goes unanswered and minimal leads are lost.

I wish the mobile version was free for subscribers

I like the options and the AI responses after reading what the customer said. Very good!

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

Too easy to use. Customers use it and love it. Makes this one man operation nearly available all the time, even when I'm not sitting at my computer or at the office.

Muy útil y sencillo para usar.