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This is a very helpful tool on how to connect with your customers as soon as possible. It helps to get a pop-up saying you are getting a message so you can answer quickly.
Very helpful and has increased our customer experience.
Works as it's supposed to.
Helps with sales.
Wonderful tool for communicating with customers. Two thumbs up!
Very easy to use
I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.
great app, looks like people want use the online chat more and take a good experience with the customer
Just excellent !
It's easy to use, but as an instant chat tool, there is one place that your team needs to optimize, that is, when the seller has something to communicate with customers, the seller can't find the instant chat portal on the order page of shopify, so this suggestion is optimized to make the chat tool better meet the needs of seamless communication between merchants and customers. Thank you.
Hello - Thanks so much for taking the time to write this review. That is a great idea, and I will be sure to pass this onto the dev team. -Ivy, Shopify Support
Easy to use. Enable us to provide a much better online customer experience