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Ottimo servizio

Great free app by Shopify. Really efficient and integrates brilliantly with Shopify itself. Recommend for all ecomm stores

We have been using this app for a while and it is very useful.
I never miss any customer. Thank you Shopify

Got instant messages from customers, enhancing sales !

Works well but the instant answers need to allow you to link pages and products.

I use this app daily to talk with my customers. It's really helpful and it works really well on mobile and desktop. Essential tool to a great, real time and authentic, customer service. The only improvement is in the UX, could be faster to reply or answer to a specific question, like some other chat tools. Strongly recommend!

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails.
On/off switch or automation for working hours would be a plus. Overall, excellent app.

needs to include all other chats FB, Apple, Twitter, etc

We use this app as a convenience for our customers. Lots of times we get inquiries off hours when customers are reluctant to call. It works well. I like that it will switch to e-mail if the customer leaves the store before we can provide a personalized response. I wish there was a better notification sound when someone asks a question.

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!