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Good app. Would be better if you were able to see if other team member is writing to avoid duplicated responses.
Shopify Inbox has helped us to fine tune and streamline our customer service process. The ability to get back to customers on our time frame is a game changer and has helped us to improve our customer service and customer engagement tremendously! Now no question goes unanswered and minimal leads are lost.
Muito ágil e seguro, as notificações são enviadas aos dispositivos de forma fácil de usar. Muito obrigado!
Very Good Web Site.
Game changer as far as customer service goes.
Not being able to hit return whilst replying is a real issue. So painful!
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.
- Shopify Inbox Team
It works fine on my system lately. No issues. Simple and effective.
So far I am liking it.
aWESOME
its always bots