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Genial que sea más que un chat. Me gustó que se puede vender a través de esta aplicación y que las conversaciones quedan cerradas o abiertas. Las respuestas automáticas es lejos lo que mis clientes y no clientes usan :)
What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT
Excellent app with mobile app that makes sure you are always in contact with your customers. It's like having my store on messenger. Thanks for this fantastic app! Only feature I would love to see is a way to go back and select a different chat in a different store. Currently I need to log off and log into another store. Other than that, highly recommend.
Thanks so much for taking the time and sharing this review! We're delighted to hear that our app is working well for you, and we can see how having the ability to switch stores for merchants that manage multiple stores can be a handy feature - we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
This app works as outlined, simply to use and easy to set up. I would highly recommend it. No issues or hiccups.
Simple to use and easy to adjust. Was using another chat app before and this works great! Will be using it for customer support and navigation.
Hello completeblue, thank you for leaving a fabulous five star review!
I'm so happy to hear that you find the Shopify Chat app easy to use. Our hope is that this app will help increase customer conversations and hopefully lead to conversions.
Wishing you success in your business!
Kind regards,
Ruby C.
Senior Support Specialist - Ping
I like it because it helps me to stay connected to my customers, even if I'm offline. If my customer is offline it will send the message via email, which is very helpful. I wish it had an instant desktop notification box, so I can see notifications as soon my customers reach out to me.
So far so good on installing the app, was nice and easy. I would like the option to change it from saying 'Chat with us' to 'Chat with me' - I, like many am a one person business and would like it to be more personal by saying me rather than us.
**Edit - since writing this review I'm inundated with people trying to sell services. If you're a web developer or selling services of any kind please don't use this as a way to contact me, your messages will be blocked.
nice and easy talk with customer , easy to operate ----- i found it late i dont may you made it just now
Easy to use, no issues. Fast and reliable, both on the computer and mobile. Great solution for customer communication.
Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.