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Kind of a great app. It just lacks customization to make it more branded, and also the customization to hide it on some website pages. Would be great for messages coming from IG if we could see their profile picture and a quick link to access they profile, so we don't confuse different users.
Hi there! I can appreciate why having greater control of where the chat box appears, and why having more customization of branding would be helpful, so I will be sure to submit your suggestions to our development team. Thank you for taking the time to write your review and provide your suggestions, and I'm glad to hear that you've enjoyed using the app thus far! -Victor, Shopify Support
Easy to use on the Go cause of the app. But App doesnt allow to switch between more than one stores on the go
Thank you for taking the time to leave a review! I'm so glad you find the app easy to use. I can definitely understand how useful it would be to be able to swap between your stores within the app. I'll be sure to pass this feedback on to our development team. Thank you! - Brie, Shopify Support
Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.
Its a easy way to keep in touch with customers
Te permite una comunicación directa con tus clientes.
Overall good and super simple to use, but could be improved. Please add a way to research conversations by name/order number. Another useful feature would be the ability to tag customers with custom-tags.
Thank you for taking the time to share your review with us. I will make sure to pass your feedback on to our product development team for consideration. -Olivia, Shopify Support
I Like how this app connects me to my customers better. i would like a way to forward notifications to my facebook messenger as i dont always see notifications in app.
Thank you for writing your review and I am glad to hear that you've found Shopify Inbox to be a useful tool when it comes to connecting to your customers! We appreciate you sharing your feedback with us.
In terms of you not receiving notifications, this is something that our developers are aware of and they are going to be shipping an update soon that should resolve this issue. If you're noticing in the next few days that the issue is persisting, please send us an email addressed to Victor to inbox@shopify.com and I will be happy to look into this some more for you. -Victor, Shopify Support
Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars
Good app
It's class!