Reseñas (5.114)
Refinar
-
Por calificación
OMG I wish we had had this a year ago when starting Ive no idea why this is an app and not standard for all shopify stores. Ive been after a thing where i can log in check mail and orders all in once place. I hate going to my emails to read what customers want via a contact form thats linked to the email account. I've found it much better than shifting through hundreds of emails where customers who want things are mixed up with sales emails.
I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.
Like reviews before, the (1) impacts SEO greatly. This plugin needs a feature to remove this or needs to stop adding a (1) to your page's title. One star until its changed as its a big issue :/
Thank you for getting in touch and for providing your review. Our developers have been made aware of this issue and have implemented a fix on our end that should see this problem resolved once Google recrawls your site.
In order to speed up the recrawling of your site, I'd recommend following the instructions listed here: https://bit.ly/3HUjHT9. We appreciate your patience and I hope this is resolved for you soon. -Victor, Shopify Support
- Frequently fails to deliver messages to customers, and resending fails as well
- Does not show images shared by users from social media channels
- Shipping status autoreply can't be disabled, even when it's not functional in your region
- Does not provide reliable status of user presence
- Notifications are unreliable, and frequently received after the customer has given up and left
Thank you for your review. We very much appreciate you taking the time to share your feedback with us. Based on your experience, I'd like to make sure we rule out all troubleshooting steps and ensure you get the support you need.
For next steps, please connect directly with our Support team (https://bit.ly/2AWw5VA) so we can investigate further.
one of the easiest app to communicate, and love the simply methods that in everydetaisl goiven thank you
I am just starting to use app, and did not know we had this option available through our store. Thank you Shopify.
helps a lot iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
User-friendly. Very Nice app to communicate. I integrated it wit Instagram and Facebook in few easy steps.
this inbox feature is good by mobile app of shopify inbox is not working kindly check your mobile app
Thank you for getting in touch and writing your review, and I am glad to hear that you've found Shopify Inbox to be useful so far. In terms of the issue you're having, I would recommend contacting our support team directly so we can look into this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I would like Shopify Chat to be able to present my photograph and show my name the same way as Drift does it. So that the conversation is more personal.
Hello orgamix.life, thank you very much for your feedback and review! I like the idea of personalizing the chat app, however something to note, the Shopify Chat app is already on your website, so it is definitely showing your brand, but just not your personal name.
I'll put that idea to our product developers, along with the ability to share photos and images. Thank you very much!
All the best success,
Veronica N.
Ping Support