Reseñas (6.133)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
12 de noviembre de 2022

Allows for more efficient communication with customers on various platforms. Convenient to have everything in one place.

al-Burāq
Estados Unidos
Alrededor de 2 años usando la aplicación
3 de marzo de 2022

I like the simplicity and it is so much easier to use than most of the other products out there. However, in it's simplicity, there are things- simple things, that would really help us out, like a search function. I just got some items back in stock (and I do have an app to alert back in stock sign ups) but it would be nice to message those customers who had asked and who may not have signed up for an alert. I also would love MORE automatic responses. Just 2 or 3 more would be great. But beyond that, I am really liking it.

Nature Reflections
Estados Unidos
Alrededor de 2 años usando la aplicación
Shopify respondió 23 de marzo de 2022

Hey, there! Thanks so much for taking the time to leave your feedback here. I can definitely see how these additions would be of use in the app. I've gone ahead and passed your feedback onto our developers for future consideration. Cheers! - Brie, Shopify Support

1 de junio de 2022

Applicazione di per se valida, mancano alcune funzioni che la renderebbero più interessante come ad esempio una funzione più avanzata della gestione delle chat. E una maggiore personalizzazione del logo a comparsa

ItaJ Collection
Italia
Alrededor de 2 años usando la aplicación
9 de noviembre de 2022

In the form in which the client leaves his data for contact, no phone number. How do I insert a phone number item?

The Doctor
Ucrania
Alrededor de 2 años usando la aplicación
Shopify respondió 29 de diciembre de 2022

Hi, there! Thanks for taking the time to leave us a review for Shopify Inbox. At this time, you're unable to edit the pre-chat form to request a customer's phone number. At this time, emails are collected to allow you to speak to your customers asynchronously via email if both parties aren't able to participate in a live chat. However, having the option to request this information would bring some additional value to Inbox. I've gone ahead and passed your feedback along to the team for future consideration. Thanks again for your review! -Imogen, Shopify Support

Fecha de modificación: 31 de diciembre de 2023

So far it's worked well for us.

The ULTIMATE Belt
Estados Unidos
Alrededor de 2 años usando la aplicación
Fecha de modificación: 25 de octubre de 2023

This is a great add on feature that allows you to keep the original email requests handy.

ClassicJapaneseMotorcycles
Estados Unidos
Alrededor de 2 años usando la aplicación
29 de junio de 2022

Overall the app facilitates easy sharing of sales promotion information to audiences from Facebook and Instagram.

YOU Collagen
Filipinas
Alrededor de 2 años usando la aplicación
16 de febrero de 2022

Excited to learn more about this feature and to see how it works. It is important to have quick and complete conversations.

Keene's
Estados Unidos
Alrededor de 2 años usando la aplicación
15 de enero de 2024

Shopify is one of the e-commerce stores I have been with and I love the way I get to sell at my pace. I have a hard time finding the best store format to download my Ail link on and getting Shopify to work with Google but I think it's just me!
By far this is one of the better sites for new beginners like me

Jonnas Gift N Things
Estados Unidos
Alrededor de 2 años usando la aplicación
29 de julio de 2022

So far so good. Will update after using for a few months.
One negative - can't change the default - track my order pre-filled answer.

Nutcase
India
Alrededor de 2 años usando la aplicación
Shopify respondió 22 de agosto de 2022

Thank you for taking the time and sharing this feedback. While you can't change the initial default "Track my order" message, you can edit the follow-up responses under Quick replies (https://bit.ly/3PHm0wo). That being said, we understand that changing the default message is important to you and we'd be happy to share your feedback with our Development team. Cheers! -Elias, Shopify Support