Reseñas (5.120)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
26 de mayo de 2022

Esse app ajuda demais. Integrar ele com o instagram me auxilia a dar suporte ao site e ao instagram ao mesmo tempo.

Wandola Store
Brasil
5 meses usando la aplicación
28 de enero de 2021

I used this app to help me setup priority products, haven't see the result of the finish task. Can't say I did not enjoy using this app.

Brand Fashion Retail
Estados Unidos
5 meses usando la aplicación
Shopify respondió 9 de febrero de 2021

Hi Brand Fashion Retail, thanks for the review!

We hope you that you are enjoying using Shopify Chat. If you ever need assistance, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.

Thanks again,

Ruby C.
Senior Support Specialist - Ping

14 de marzo de 2023

Muy practica para conversaciones con los clientes, tiene herramientas para hacerles llegar más fácil los productos a los clientes.

Distribuidora Alhóndiga
México
5 meses usando la aplicación
2 de octubre de 2023

Sehr praktisch, allerdings noch Luft nach oben
Freuen uns über weitere Optimierungen :)

Judith Williams Cosmetics
Austria
2 meses usando la aplicación
6 de octubre de 2022

its a proper messenger, you can contact with customers with no issues.. but if they the conversation for a while you lost them and they would received email for the rest you have to say

Coolnmore Ανοξείδωτο Θερμός Μπουκάλι Ποτήρι Παγούρι
Grecia
5 meses usando la aplicación
17 de febrero de 2022

i love this app. this app help me to get more order. This functions of this app, which I did not get from others.

Kilt Experts
Pakistán
4 meses usando la aplicación
6 de abril de 2021

very good ,we are like it ,and we will go to use in the further ,if have any problem ,we will tell you

ZJMZYM
China
4 meses usando la aplicación
Shopify respondió 9 de abril de 2021

Hello ZJMZYM, thank you for taking time to leave a review!

We're happy to hear that you like the Shopify Chat app. Yes, please do reach out to our support team via the support link in the app, or directly at ping@shopify.com if you have any questions, or feedback. We are happy to help!

Kind regards,

Ruby C.
Senior Support Specialist - Ping

21 de febrero de 2023

This app is excellent and i will be recommending it to my fellow entrepreneurs. It is quick to install, easy to manage and makes communicating with my customers a charm.

Love Shopping Beauty
Reino Unido
4 meses usando la aplicación
24 de octubre de 2022

Alles super ich kann diese Applikation nur empfehlen. Da es kostenlos ist 5 Sterne! Nutze sie allerdings erst seit kurzem

DeinSolar
Alemania
4 meses usando la aplicación
8 de marzo de 2022

Shopify Inbox gives me flexibility in replying to my customers' queries. The quick reply and FAQS features are invaluable for my brand which operates worldwide. One thing they can improve maybe is how is the UX/UI, I mean how replies appear to customers in their emails. Stringing the whole conversation in every reply looks overwhelming.

Hollo Men
Kenia
4 meses usando la aplicación
Shopify respondió 23 de marzo de 2022

Thank you for taking the time to leave a review. I can absolutely understand how not having a string of messages in the customer emails could improve a user's experience. I'll be sure to pass that on as a feature request to our developers for consideration with any possible updates. Thank you! - Brie, Shopify Support