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Amazing work guys! That was a super simple set up! Keep it up! Im so glad i downloaded the app! Amazing work guys! That was a super simple set up! Keep it up! Im so glad i downloaded the app!
Hello Clout Culture, thank you so much for your feedback and review! We definitely wanted to keep this app simple, yet powerful. Please keep your app updated so you have all the newest features for the future.
All the best to you and your continued success!
Regards,
Veronica N.
Ping Support
App is actually horrible. Ton of customer complaints. Can't customize it other than color. No options for name or email if no response. If you don't respond in X time, the customer leaves with no option to contact them afterward.
This is a great add on feature that allows you to keep the original email requests handy.
Great to be able to have instant contact with my clients. It's quick and allows me to convert a query into a sale very efficiently.
Overall the app facilitates easy sharing of sales promotion information to audiences from Facebook and Instagram.
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Hello paypon 7 store, Thanks for the excellent review!!!
I am super happy to hear that you like our app. Keep your app up to date and as always, let us know if you have any problems or questions. Contact us from the support section of the app or our team can be reached directly at ping@shopify.com
All the best to your future success!
Ruby C.
Senior Support Specialist - Ping
This app makes it easier for me to monitor my selling channels and any customer interaction in one place. It has help in gaining sales and repeat customers
Excited to learn more about this feature and to see how it works. It is important to have quick and complete conversations.
Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.
wonderful, the Shopify chat tool is a great one-way tool for keeping in touch with customers. So I highly recommend this tool
Hello FairyLight, thank you for the awesome review!
So happy to hear that you would recommend the app to other merchants! We agree, Shopify Chat is a great way to not only support customers but also convert traffic to sales! Find out more in this article: https://intercom.help/kit/en/articles/4775586-how-to-optimize-chat-on-your-shopify-store
If you ever need any help with Shopify Ping or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com.
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping