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A very useful app, aside from being free. It's very convenient to use from a PC and Phone. Hopefully, this will stay free as it helps me interact with my customers easily. Good job to the developers and Shopify.
Using this tool can definitely simplify the process of running your store
We have been using this app for a while and it is very useful.
I never miss any customer. Thank you Shopify
Molto buona
Muy buena integración para facilitar la comunicación con clientes y prospectos, además de poder recibir notificaciones en la computadora, puedes usar la app que lo hace todo más ágil. También puedes recibir las notificaciones en el Apple Watch.
So far so good! Seamless integration with my store is great. It is simple, but gets the job done well. I removed a competitor chat app and added Shopify's, instantly got 5 interaction points in less than a day which was much more frequent than my last chat.
This app does the job, but I'd really like the option to be able to block certain countries from even sending a message or the ability to send certain countries right to the spam box.
Thank you for taking the time to leave a review, and I'm glad to hear the app is working for you! I see how a feature like this would be valuable, and I'll be sure to pass your feedback along to our developers. - Greta, Shopify Support
great app - love how i can interact with customers and help them find what they are looking for in my store
Hello OVO Perfume, thank you very much for your 5 star review and feedback! Being able to quickly interact with customers has proven to lead to more sales. We hope you are having great conversations!
We have also just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop.
If you have any questions, feel free to contact us directly, ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping
Its been working a lot better lately..ty
Super simple integration with great features. It's a straightforward app that makes communicating with website visitors easy, while removing all the unnecessary functionality/services from other chat bots.