Shopify Inbox

This app centralized and consolidates your specific business customer received emails and associates them directly to the store, through your regular business gmail account. It saves you space, and it maintains historical email from the customer.

The app works really well, I can answer via desktop or mobile to help customers with any questions, it has helped to secure purchases that may otherwise have been lost.

This app is easy to speak with potential customers and clients. It's also easy to update instant replies messages.

I'm really liking this app.

Easy peasy. Works well for chat. Would be an absolute killer app if it could accept and manage inbound emails rather than just through the widget.

Its a decent free app and will continue to use.

Its very basic with no options for ticket agent allocation and no reporting.

It shows order and customer information but it doesnt give a link to the product page the customer is looking at, it tells you the page title and then you have to guess

I love the generated AI text, it makes life so much easier, specially when receiving "offers" for website checkup for potential issues. That AI knows how to reply back in a flick denying those offers. I absolutely love it!!!

Easy to use and understand. Saves time and makes you money!!

Would be more recommendable if we get customer contact name along with mail address with every inbox message.

I have no idea how people use this application on desktop. The application has had bugs since the last update last year. The Inbox app just times out and continues loading for 20 to 30 minutes. It is unusable through the Shopify desktop admin.

I love this app it has been a big help with communicating and a reassurance factor with my customers. gives a more personal shopping experience.