Reseñas (6.090)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
21 de mayo de 2024

Deleting this app!! All you get from it is an outrageous amount of SPAM.
I have had to block so many messages and especially on my social media accounts. I never had spam on there before. Seems like my traffic on my site has gone way down in the past few weeks also. I tested the Track my order question I added, and it doesn't work at all. I used my most recent order that has tracking and all I got was this message, Sorry, we couldn't find an order with the order number and email address you provided.

Please check for typos and ensure the order number is from our online store. You can also message us for help.

This app is Another BRILLIANT SHOPIFY BUILT APP. I really expect way more from team of so-called experts that I have been paying for more than a year now. All Your Apps SUCK!!!! They do more harm than good to your store.

Oliver & Company Montessori Toys
Estados Unidos
3 meses usando la aplicación
Shopify respondió 22 de mayo de 2024

Hi, there. Thank you for your feedback, and I'm sorry to hear about the issues you've been experiencing.

I recommend blocking any spam conversations you receive through Shopify Inbox. You can do so by clicking the exclamation mark in the top right corner of your screen, or the 3 dots if you're using the mobile app.

If you contact us through the Help Center (https://shopify.link/vRnL) we can investigate the error messages you've received on your store and answer any further questions you have. Thank you! - Greta, Shopify Support

10 de mayo de 2024

I cannot delete conversation history. I cannot believe that. This is a really basic feature. Every message app has this except shopify. I have tried to contact developers several times but nothing happened. They don't care about privacy issues. I don't expect they will fix this soon.

BANG 행정사사무소
Corea del Sur
11 meses usando la aplicación
Shopify respondió 13 de mayo de 2024

Thank you for taking the time and sharing this review. We'd be happy to share your feedback with our Development team. However, it does take time for new features to be implemented. If Shopify moves forward with any changes to Shopify Inbox, then we'll be sure to announce them on the Shopify Changelog (https://shopify.link/N5vR). Cheers. -Elias, Shopify Support

25 de enero de 2025

no funciona

Botega Mazarol
España
3 días usando la aplicación
Fecha de modificación: 21 de mayo de 2024

Update: UNINSTALLING! APP is another Shopify POS APP!
I get spammed from this app. Not sure if I’m going to delete it or not. Since I downloaded it even my social media started blowing up really bad with people claiming to be Shopify experts or pretending to be customers. Hey, do you ship worldwide blah blah blah.
I’ve also noticed a major decrease in store traffic and it does not send to your email either.
App seems to work but not like it says.
If you want spam use this app. Tested the tracking and it don't work either even with an order that has tracking on it. Noting works but SPAM!
Go to another app if you want a chat box!

Bon Bon Bird Toys
Estados Unidos
2 meses usando la aplicación
23 de julio de 2024

i have never get a reallly buyer from it

Miaoqiang tech
China
9 meses usando la aplicación
30 de septiembre de 2024

não aparece no tema craft. um tema nativo da shopify. ja desinstalei e voltei a instalar e continua a nao aparecer.

Forma & Afeto
Brasil
Alrededor de 1 mes usando la aplicación
17 de julio de 2024

Very bad customer service, trying to reach out since 1 day but showing errors.

FORTITUDE Store
India
4 días usando la aplicación
19 de agosto de 2024

Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian

Guadalupe Cid Arg
Argentina
12 meses usando la aplicación
Shopify respondió 18 de noviembre de 2024

Thank you for taking the time to share your feedback! Please reach out to us at inbox@shopify.com with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop.

- Shopify Inbox Team

15 de julio de 2024

good

fashion2.store
Pakistán
2 meses usando la aplicación
15 de agosto de 2024

Funciona mal

Decasa
Chile
5 meses usando la aplicación