Reseñas (6.090)
Refinar
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Por calificación
Not being able to hit return whilst replying is a real issue. So painful!
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.
- Shopify Inbox Team
It's nice, but there’s definitely room for more improvements!
Thanks for sharing your feedback. We would love to hear more about what types of improvements you would like in the app. Feel free to reach out to us at inbox@shopify.com with any suggestions or issues you are having.
- Shopify Inbox Team
im just at 3 stars cause its a little iffy.. but does its job
A good way to communicate with customers.
It's easy to navigate but there are a few things that could be better.
I wish there was more flexibility in the front-end interface
Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.
Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support
the live chat does not update side by side i have to close the chat and come back:(
Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support
Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.
please improve shopify inbox
Hi, there!
Thanks for reaching out and sharing your review.
Our team would like to better understand what issues you may be experiencing or what specifically you'd like us to make note of to improve on. If you'd like, you can reach out to us here (https://shopify.link/vRnL) so we can discuss further. -Victoria, Shopify Support.