Reseñas (6.090)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
5 de agosto de 2024

Not being able to hit return whilst replying is a real issue. So painful!

Luv Biotics
Reino Unido
Casi 2 años usando la aplicación
Shopify respondió 6 de agosto de 2024

Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.

- Shopify Inbox Team

19 de agosto de 2024

It's nice, but there’s definitely room for more improvements!

Bertello Wood Fire & Gas Outdoor Pizza Oven
Estados Unidos
4 meses usando la aplicación
Shopify respondió 18 de noviembre de 2024

Thanks for sharing your feedback. We would love to hear more about what types of improvements you would like in the app. Feel free to reach out to us at inbox@shopify.com with any suggestions or issues you are having.

- Shopify Inbox Team

18 de junio de 2024

im just at 3 stars cause its a little iffy.. but does its job

Home for the LDly
Australia
Alrededor de 1 año usando la aplicación
6 de mayo de 2024

A good way to communicate with customers.

Charlie Oven
Reino Unido
Más de 2 años usando la aplicación
12 de mayo de 2024

It's easy to navigate but there are a few things that could be better.

Die Joint Social Club Online
Sudáfrica
4 meses usando la aplicación
16 de mayo de 2024

I wish there was more flexibility in the front-end interface

Minaym
Reino Unido
Alrededor de 2 años usando la aplicación
26 de febrero de 2024

Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.

Hippie Hypnotism
Estados Unidos
3 meses usando la aplicación
Shopify respondió 8 de marzo de 2024

Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support

2 de marzo de 2024

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
Pakistán
8 meses usando la aplicación
Shopify respondió 7 de marzo de 2024

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support

24 de abril de 2024

Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.

Shalom-stores.com
India
4 meses usando la aplicación
1 de marzo de 2024

please improve shopify inbox

Moxma
Italia
Más de 1 año usando la aplicación
Shopify respondió 8 de marzo de 2024

Hi, there!

Thanks for reaching out and sharing your review.

Our team would like to better understand what issues you may be experiencing or what specifically you'd like us to make note of to improve on. If you'd like, you can reach out to us here (https://shopify.link/vRnL) so we can discuss further. -Victoria, Shopify Support.