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Its has the right features and good integration that you need with any chat client. The only place its lacking is the customization of the look and placement on the website which should be granular otherwise its egoistic when you expend to dominate a single spot on the website which is prime for a lot of services.
Parfait, très pratique ! Un contact direct avec sa clientèle ,réponde aux interrogations facilement et rapidement !
ottima, davvero ottima! mi aiuta tantissimo a parlare con i miei clienti. La ritengo un ottima opportunità!
this is the best app in Shopify at all , we recommended for for big team , hope they will add WhatsApp Api for Shopify inbox and add more option .
Does what it is supposed to and works great on the desktop as well as the phone. I find most clients prefer to communicate this way.
Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.
Customers can contact us if they have questions about the different keratin treatments that we offer.
Momentan gefällt sie mir sehr gut. Ich kann auf die Nachrichten schnell und unkompliziert beantworten
Feature Requests: Please give us an option to do the following with Shopify Chat app:
* Custom button size text box or slider; the button is too big on mobile and covers elements of a web page on smaller 4-4.7" screens. I'd live a 35-45px icon size instead
*Choose what corner of the screen the chat button appears, and what its shape can be optionally (rounded corner tab in the corner or side of page, circle button, square shape)
* Choose a custom PNG or SVG image in place of the default icon/text options for chat button that you have designed
* Give an option to also direct message/IM using third-party URLs/profiles (Telegram. WhatsApp, etc.) within the chat window element ("Also chat via: Telegram, WhatsApp" links within the window)
This app helps with customer enquiries anytime of the day. Very useful. It will help if the app can real time indicate another user in the store is typing/ drafting the message. This is to avoid duplicate replies from different users.
Hey, there! Thanks for leaving a review; I'm so happy to hear that you're finding the app to be useful. I can definitely see how handy it would be to indicate if another staff member is typing - I'll be sure to pass that on to our developers as a feature request for you. Cheers! - Brie, Shopify Support