Shopify Inbox

Very great

it is excellent for instant customer service.

Bin sehr angetan von der App. Wird von Anfang an von vielen KundInnen genutzt und hat sich positiv auf die Verkäufe ausgewirkt.

Works well, and we don't have to worry about adding a 3rd party chat app.

It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.

The AI function is perfect.
We hope there is more data report for it.
About the incoming conversions,the respond speed or something.
The available hours need a break or more customized.

Its good

Está bem sincronizado, as notificações de mensagem chegam na mesma hora, facil de usar, tudo ok

its good

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!