Shopify Inbox , 4.489 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 77% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
5 de marzo de 2024

Great tool for customers to get answers quickly. Quick answers are a great addition and we've noticed how much customers appreciate an instant response. Easy to use and the mobile app works great. Would like to see it tag customer orders in Shopify.

Early Rider®
Reino Unido
Alrededor de 2 años usando la aplicación
21 de marzo de 2024

GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL

NOLA S & G
Estados Unidos
Casi 2 años usando la aplicación
5 de mayo de 2024

Easy to use, helps our customer service team answer quickly and keep track of the conversation.

MamaSezz
Estados Unidos
Más de 1 año usando la aplicación
5 de abril de 2024

Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION

shopthenextchapter
Estados Unidos
9 meses usando la aplicación
11 de abril de 2024

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

Mangalore Spice
India
Alrededor de 1 año usando la aplicación
18 de febrero de 2024

Easy to use, and very well-integrated with our Shopify store (duh, it's first party).
Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.

DrinkAid
Singapur
8 meses usando la aplicación
18 de mayo de 2024

No problems at all using it. I am able to answer peoples questions with ease using it.

Platinum So n Sews
Estados Unidos
Casi 3 años usando la aplicación
18 de marzo de 2024

I think other users would love this app as it gives top of mind opportunities to owners of boneset respond to the queries.

Clarence River Farm
Australia
Casi 2 años usando la aplicación
20 de marzo de 2024

Easy to use. Could filter out spam & unwanted messages better!

Zafiro Equestrian
España
Más de 2 años usando la aplicación
29 de febrero de 2024

Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.

Pit Crew Cycles
Estados Unidos
11 meses usando la aplicación