Shopify Inbox

Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.

Simple to use, helps give customers that personal touch they seem to like.

really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.

A lot of scammers are reaching out through this platform using the shopify inbox as a way to contact the owner of the store. They are offering to assist new stores with "consider implementing the necessary changes to enhance our store's performance and visibility". Here's a concise breakdown of what needs to be addressed:

1. Reactivate and configure the disabled feature to restore full functionality and ensure seamless indexing by search engines.
2. Implement advanced on-page SEO strategies, including metadata optimization and structured data integration, to enhance organic visibility.

3. Generate and submit an updated XML sitemap to Google Search Console, ensuring expedited crawling and indexing of your store’s pages. And other suspicious activities.

Need the ability for the app to actually not message on the phone when the hours are set to off or unavailable.

We recently started using this Shopify chat app, and it has been a game-changer for our store! The integration with Shopify's backend is absolutely flawless, making it incredibly easy to manage customer interactions directly from our admin dashboard.

The app's user interface is clean and intuitive, allowing our team to respond to customer queries in real time without needing to switch between platforms. Features like automated responses and quick replies save us so much time, and the chat history being synced with Shopify orders helps us provide personalized support effortlessly.

It has significantly improved our customer communication and even boosted our conversion rates. Highly recommended for any Shopify store owner looking for a reliable and efficient chat solution!

Love it so far! Wish I could get everyone to submit customer support emails through this app!

is good , but most of the messeges come from people trying to sell sou services about helping you with your wbesite.

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Very useful app -
1. can send product information
2. AI assistance added - reduces turnaround time in live conversation setting
3. Used effectively this type of customer is usually ready to buy.