Reseñas (4.753)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
24 de abril de 2024

Best app for shopify stores. Must try it.

Genjutsu Shop
India
Alrededor de 2 meses usando la aplicación
24 de abril de 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
Alrededor de 2 meses usando la aplicación
11 de abril de 2024

works very well!

HOTROD MUSIC SOURCE
Estados Unidos
3 meses usando la aplicación
9 de abril de 2024

love this always going to be using this app

Winter Effective
Australia
3 meses usando la aplicación
2 de mayo de 2024

its great to be in touch with your customers.

Mc.Clery
Eslovenia
Alrededor de 1 mes usando la aplicación
1 de abril de 2024

Easy to use.

Shelfmakers
Reino Unido
5 meses usando la aplicación
1 de mayo de 2024

The Shopify Inbox chat app is an exceptional tool that has remarkably simplified and streamlined our communication with customers. Its straightforward design is not only easy to navigate but also significantly enhances our customer interactions, leading to a vastly improved customer experience. Through valuable insights gained from direct feedback, we have been able to gain a deeper understanding of our customers' shopping experiences. This has been instrumental in allowing us to tailor our online store to better meet their needs. I highly recommend the Shopify Inbox app to any retailer looking for an effective way to connect with customers and refine their e-commerce strategy based on real user feedback.

LOKK
Noruega
Alrededor de 2 meses usando la aplicación
13 de mayo de 2024

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success

As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty.

The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency.

What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively.

Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am.

Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough.
Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

Aquapet
Reino Unido
Alrededor de 1 mes usando la aplicación
4 de marzo de 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
Estados Unidos
Más de 2 años usando la aplicación
4 de marzo de 2024

Would be great if there were additional features;
1. landing page, this would allow you to share a contact us page where a customer is prompted to begin conversing.
2. an email address, then this could be used for unified communications, emails are received as chats and can be responded to as chats.

Present Day
Canadá
Más de 2 años usando la aplicación
Shopify respondió 7 de marzo de 2024

Hey, there! Thank you for your feedback! These additional features sound great and I have added them as feedback for our developers to review. Hopefully these are features they consider adding down the line. -Maz, Shopify Support