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We use this app quite a bit.. like it so far.. the ability to search through previous conversions would be nice..
Hey, there! So glad to hear that you're liking the app. I can absolutely see how helpful a search function would be in the app, so I'll be sure to pass this on to our development team for you. Thank you! - Brie, Shopify Support
Works as expected with lots of room to grow - You can integrate IG/FB with it so all in 1 place. :D
Un descubrimiento que nos ha hecho ganar muchos puntos. No le doy un 5 porque creo que aun puede dar mucho mas como por ejemplo la posibilidad de unir whatsapp
bon fonctionnement
Good Connect and hoping to get good customer base with the use of this facility made available by Shopify
Hi Sawant & Sons, we appreciate the review!
If you want to add more feedback at a later time to this review, feel free to update it!
You can also reach our team if you have any questions or issues. We can be reached at ping@shopify.com. All the best as you continue to grow your business.
Ruby C.
Senior Support Specialist - Ping
You guys/girls are great keep up the good work, YOU guys/girls make this easy and much FUN too boot.
I love this app and it saves us a lot of money being able to provide chat internally so easily. If you added better reporting I would change this to 5 stars.
The app is great for communicating with customers, however, I've received soliciting spam messages which can be annoying.
I used the Shopify inbox for a while and I can say that it is very helpful and achieves the aim of it for anyone who uses it.
I wish it would take me automatically to the store I have it linked to without having to relog in for whatever reason, and let me use the enter button, so I can professionally write e-mails without it going one line. Other than that, I'm pleased, just wish there'd be a noise or something on the notifications so I can respond faster
Hey, there. Thank you for taking the time and sharing this review! We're delighted to hear that you're pleased with Shopify Inbox and we greatly appreciate your feedback. We understand that you'd like to see some improvements, such as automatically accessing the store, being able to use the enter button, and having sound alerts for new notifications, and we'd be more than happy to pass these suggestions along to our development team for considerations with future releases or updates. Cheers! -Elias, Shopify Support