Reseñas (6.138)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 15 de abril de 2024

tenemos algun problema con las estadisticas de seguimiento
llevamos mas de un mes sin encontrar una solucion para esto. por el resto bien

Rubio Monocoat Iberica
España
6 meses usando la aplicación
Fecha de modificación: 6 de septiembre de 2022

Hard for me to give five stars on anything these days, but this little add-on works excellent for the intended purpose.

Stillwater Fly Shop
Estados Unidos
5 meses usando la aplicación
21 de marzo de 2022

Great but please you need to add a search feature to be able to find past conversations more easily.

FELLER
Estados Unidos
5 meses usando la aplicación
Shopify respondió 2 de abril de 2022

Hey, there. Thank you for taking the time and sharing this feedback with us! We can see how having a search function for past conversations can be a useful feature for our merchants, like yourself, and we'd be happy to pass this suggestion along to our development team. Thanks again! -Elias, Shopify Support

1 de febrero de 2021

мне по7нравилось вполне я доволен обычный чат все впорядке!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BeautyOOK
Ucrania
5 meses usando la aplicación
Shopify respondió 10 de febrero de 2021

Hello BeautyOOK,

Thank you for submitting a review! I'm happy to hear that everything is working fine and that you are satisfied with the Shopify Chat app.

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Wishing you all the success in your business!

Thanks again,
Ruby C.

Senior Support Specialist - Ping

9 de noviembre de 2022

I use this app to help live chat with customers, which provides a great deal of confidence. It works as advertised, but changing and editing features, especially notifications is not intuitive.

RivianStyle
Estados Unidos
5 meses usando la aplicación
11 de octubre de 2022

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

Valley Pillow
Estados Unidos
5 meses usando la aplicación
Shopify respondió 7 de noviembre de 2022

Thank you for writing your review and for providing us with feedback here. I can appreciate that having to edit your theme's code can be intimidating if you're not familiar with HTML or Liquid, and if you require any help getting Shopify Inbox set up and working I'd recommend getting in touch with our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

8 de noviembre de 2022

I use this app to communicate with customers and solve many problems of customers. It would be better if the app could add a tab bar to the filter.

Herdio
RAE de Hong Kong (China)
5 meses usando la aplicación
27 de febrero de 2024

Good initiative but needs some imrovements.

CoverUp
Pakistán
5 meses usando la aplicación
29 de julio de 2022

Application facile à utiliser. Le plus est l'intégration de la messagerie Instagram. Dommage toutefois qu'elle ne soit pas intégrée en natif sur Shopify et permette d'envoyer des message depuis les commandes (le GROS points noirs de Shopify)

Gingerlily Perles
Francia
5 meses usando la aplicación
20 de febrero de 2022

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

Madison River Fishing Company
Estados Unidos
5 meses usando la aplicación