Shopify Inbox

Customers love to use this app and it is great for ensuring we miss nobodies emails.

Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.

its very nice, i prefer for all people

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success

As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty.

The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency.

What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively.

Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am.

Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough.
Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

FAQ section doesn't always resolve the issues

Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.

good

Customer info and basket contents with message makes it very easy to respond.

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.

its helpful for beginner for free