Reseñas (6.140)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
18 de marzo de 2022

Getting notifications but they are silent. Any chance of adding sound with reminders? How about a pop too.

XIIIMOTORSPORTS
Canadá
Alrededor de 2 meses usando la aplicación
Shopify respondió 2 de abril de 2022

Thank you for taking the time and sharing this feedback! If you're using the desktop notifications (https://bit.ly/3DyLxDv), then there is an alert sound and a visual indicator. For mobile notifications or mobile reminders (https://bit.ly/3sURAij), such as on iOS or Android devices, you can enable the sounds or the pop-up banner style for Shopify Inbox through the device's Notification settings. If you need any help with this, then our support team would be happy to assist you. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support

28 de julio de 2023

Nice experience with Shopify inbox
It wi be better if it was notify me about Every massege from Shopify

Flipshop
India
Alrededor de 2 meses usando la aplicación
21 de febrero de 2024

It is helpful

Kink Store
Estados Unidos
Alrededor de 2 meses usando la aplicación
14 de abril de 2022

I really like this app. Very easy to use. My only complaint is that it is a little buried in my Shopify store--took me a while to find it

Direct Candle Supply
Estados Unidos
Alrededor de 2 meses usando la aplicación
2 de septiembre de 2022

Very user-friendly and the desktop notifications are very useful especially if you aren't on your shop the whole day.

Shop At Pink Book
Sudáfrica
Alrededor de 2 meses usando la aplicación
25 de abril de 2022

Ich finde das Tool bis auf ein paar Kleinigkeiten sehr gut! Allerdings antworten viele nach erfolgter Anfrage und Beantwortung nicht mehr. Woran das liegt ist mir bisher schleierhaft. Auch werden Gästeanfragen nur mit Kürzeln, die keine Rückschlüsse auf Personen zulassen angezeigt.

Rufus'n Team Shop
Alemania
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 22 de agosto de 2023

It's great but I need to be able to delete a sent message.
Or alter it. Then it will be 5 stars.
Cheers

Party Dudes
Nueva Zelanda
Alrededor de 2 meses usando la aplicación
Shopify respondió 11 de agosto de 2023

Thank you for your review! -Emily, Shop Support

8 de julio de 2022

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.

Sky High West Chester
Estados Unidos
Alrededor de 2 meses usando la aplicación
28 de noviembre de 2023

Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt.

https://politiikkakauppa.fi

Politiikkakauppa
Finlandia
Alrededor de 2 meses usando la aplicación
12 de abril de 2022

The app has some very good features like Initial FAQs, snipits and access to products for linking and sales. Being able to answer questions on the spot is quite nice and has helped make sales. My only complaint is that my customers are not able to attach files in the chat and this can be an inconvenience if a customer needs to send an image. It would be nice if this could be incorporated into the app. Other than that it's great.

ToBeHis
Estados Unidos
Alrededor de 2 meses usando la aplicación
Shopify respondió 2 de mayo de 2022

Thank you for taking the time to share such a detailed review, and we're delighted to hear that you're enjoying the features on Shopify Inbox! We understand that customers being able to attach files is important to you, and we'd be happy to submit a feature request to our development team on your behalf for future considerations. Cheers! -Elias, Shopify Support