Shopify Inbox

efficient. nice tool. could do with being able to make paragraph breaks in replies to make info clearer for customers

I have had this app installed about a month and so far it works good. Notifies me when a customer sends a message and hasn't crashed. So far I have been very happy with it.

Macht den Kontakt mit den Kunden noch näher - zumindest online.

The app has been a big help to us so far in terms of liaising with customers and providing quick answers to people without our input. There are a few things needing to be ironed out, but overall we like it a lot and look forward to seeing improvements. A few issues to note:
* Notifications on iPhone never go away, so it always looks like there's a message to respond to (red number on the app icon ...

appli au top rien a dire me prévient également sur mon smartphone tres pratique pour répondre aux clients rapidement.

Great app! I would give it 5 stars if they had the functionality that let us review customer cart data like LiveChat offers.

Provides the chat feature we wanted but there is a performance trade off for website speed (67 down to 47). While this isn't impacting end-user experience (pages still delivering in <2s) it is something to be aware of. The ability to assign particular chats to staff is useful in a larger shop than our but a nice feature. Mobile access is another great feature that in our shop we don't fully ...

Needs customization. Default message asks people if they want info on their order not what I wrote and they haven't ordered. Would like to be able to set time for it to be active

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Excellent service