Shopify Inbox

It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.

Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.

App was working fine until last night I updated it like it said. Now it won't open. My customers keep asking questions but I can't respond. Aggravated

I need two features that are essential.
1. Remove conversation history
2. Unblock someone

I am moving back to Tidio
Very disappointing since is a feature from Shopify. Conversations as not keep together, the system starts a new one after a short time and to get worst there is no customer name so I am don’t know if is a new conversation.

I am still learning it I will rate as I go.............................................................................................

Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export ...

Leider wird der Facebook und Instagram Messenger entfernt. Somit muss man diese Kanäle nun über Umwege extern abrufen. Warum macht ihr sowas?

I want to like this. It's convenient in a few ways, however, the top of the chat is cut off in desktop mode, meaning customers can't read my greeting message and can't close the chat if they don't know the trick of clicking on the chat circle. I contacted the developer only to be told they know it's an issue but have no correction for it. How they don't have a scrolling option or ability to ...

It’s not possible to translate the user interface of the app. The chat appears to customers always in English so it’s only useful for shops in English.