Reseñas (4.683)
Refinar
-
Por calificación
Facile ed intuitivo da utilizzare. Molto utile il fatto che fa vedere il prodotto dal quale è stata mandata la richiesta, il che facilità il processo.
just learning and just now getting emails. so far so good. i have had a wonderful thus far.
Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!
I love this app because it gives potential customers access to me. If they have a question, the app notifies me, just like a text. And boom, I can answer any and every question the customer has. This way the customer gets answers immediately and you provide customer service that gains more confidence with them. I've gotten lots of customers because of the accessibility and ease of using this app. ...
For the most part it does a great job answering questions while we are closed. I am pretty happy with this system.
This app is easy to speak with potential customers and clients. It's also easy to update instant replies messages.
I'm really liking this app.
"Sie ermöglicht eine integrierte Kundenkommunikation innerhalb des Shopify-Systems. Zusätzlich wünschenswert wäre eine Kalenderfunktion, um Termine und Erinnerungen für weitere Kundenaktivitäten zu verwalten."
Would be great if we could start email conversations here from an order page. This would help centralize all communications in one place instead of going to our email client and sometimes having clients sending messages to chat and email.
Other than that it's extremely simple and works well!
It is a fantastic app that has enabled me to answer questions quickly for our customers. The interface is much like texting, and I do truly view it as an asset.
Room for improvement:
- It would be awesome if an audio reply option was added.
- It would be nice if an auto reply feature was enabled, so I could say "Thanks for contacting us! If you don't get a reply right away, we will contact you ...
Thank you for your review, your suggestions will be shared with the product team.
I just wanted to let you know that we do have an auto reply feature that may be what you're ...
Wir haben die App seit einigen Wochen im Shop. Die Livechat-Funktion lässt sich leicht in die Webseite integrieren und im Stil wunderbar konfigurieren. Wir haben Chats sowohl über Desktop-PC als auch Smartphone-App geführt, beides problemlos und einfach. Der Funktionsumfang erlaubt größeren Teams das Zuweisen von Anfragen - wir sind so klein, dass wir vieles gar nicht brauchen. Ich hatte unter 10 ...