Reseñas (4.683)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
28 de febrero de 2025

Facile ed intuitivo da utilizzare. Molto utile il fatto che fa vedere il prodotto dal quale è stata mandata la richiesta, il che facilità il processo.

Mayermoover
Italia
Casi 2 años usando la aplicación
Fecha de modificación: 7 de junio de 2025

just learning and just now getting emails. so far so good. i have had a wonderful thus far.

BarkAndPurrShop24
Estados Unidos
6 meses usando la aplicación
11 de febrero de 2025

Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!

OG Racing
Estados Unidos
4 meses usando la aplicación
2 de enero de 2025

I love this app because it gives potential customers access to me. If they have a question, the app notifies me, just like a text. And boom, I can answer any and every question the customer has. This way the customer gets answers immediately and you provide customer service that gains more confidence with them. I've gotten lots of customers because of the accessibility and ease of using this app. ...

Ecomm Essentials
Estados Unidos
3 meses usando la aplicación
29 de enero de 2025

For the most part it does a great job answering questions while we are closed. I am pretty happy with this system.

Treasure Coast Metal Detectors
Estados Unidos
Alrededor de 4 años usando la aplicación
18 de febrero de 2025

This app is easy to speak with potential customers and clients. It's also easy to update instant replies messages.

I'm really liking this app.

Wig It2 Salon Boutique
Estados Unidos
Alrededor de 1 año usando la aplicación
9 de mayo de 2025

"Sie ermöglicht eine integrierte Kundenkommunikation innerhalb des Shopify-Systems. Zusätzlich wünschenswert wäre eine Kalenderfunktion, um Termine und Erinnerungen für weitere Kundenaktivitäten zu verwalten."

meteorologyshop
Alemania
3 meses usando la aplicación
7 de enero de 2025

Would be great if we could start email conversations here from an order page. This would help centralize all communications in one place instead of going to our email client and sometimes having clients sending messages to chat and email.

Other than that it's extremely simple and works well!

ApexO
Francia
8 meses usando la aplicación
5 de enero de 2025

It is a fantastic app that has enabled me to answer questions quickly for our customers. The interface is much like texting, and I do truly view it as an asset.

Room for improvement:
- It would be awesome if an audio reply option was added.
- It would be nice if an auto reply feature was enabled, so I could say "Thanks for contacting us! If you don't get a reply right away, we will contact you ...

Five Oaks Farm
Estados Unidos
11 meses usando la aplicación
Shopify respondió 31 de enero de 2025

Thank you for your review, your suggestions will be shared with the product team.

I just wanted to let you know that we do have an auto reply feature that may be what you're ...

26 de marzo de 2025

Wir haben die App seit einigen Wochen im Shop. Die Livechat-Funktion lässt sich leicht in die Webseite integrieren und im Stil wunderbar konfigurieren. Wir haben Chats sowohl über Desktop-PC als auch Smartphone-App geführt, beides problemlos und einfach. Der Funktionsumfang erlaubt größeren Teams das Zuweisen von Anfragen - wir sind so klein, dass wir vieles gar nicht brauchen. Ich hatte unter 10 ...

Icespa
Alemania
4 meses usando la aplicación