Reseñas (6.121)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 14 de junio de 2023

Logs you out whenever you travel overseas (so don't forget your password) - the absolute rubbish we've come to expect from the utterly useless development team at Shopify.

Update: since contacting support regarding the issues I have with this app, I have been inundated by spam conversations offering marketing services (none received in the 12 months prior, at least 30 spam conversations received ...

Niccolò P.
Reino Unido
Más de 1 año usando la aplicación
Shopify respondió 7 de junio de 2023

Hi, there. I understand that it must be frustrating to login again when you're in a new location, and I appreciate you sharing your feedback here. I'll be sure to let our ...

10 de diciembre de 2020

The app doesn't work on my phone. it keeps signing me out and I miss messages. Not very useful if it doesnt work half the time.

Good Vibes All Purpose Cleaner
Estados Unidos
Más de 1 año usando la aplicación
Shopify respondió 14 de diciembre de 2020

Hello Good Vibes All Purpose Cleaner, thank you very much for your direct and honest review. Please accept our apologies for the troubles you have been encountering.

I will ...

16 de abril de 2023

Removing Facebook messenger and Apple business chat takes all the appeal out of this app. Terrible move from Shopify.we will be looking for an alternative and will exploring the possibility of taking our business to another e-commerce platform.

The Resell Club
Estados Unidos
Más de 1 año usando la aplicación
Shopify respondió 18 de abril de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've ...

Fecha de modificación: 6 de octubre de 2024

Boa tarde, preciso uma solucao para meu problema para que volte a funcionar como funcionava a quase 2 anos sem problemas. Nao quero uma solucao para aplicar em mais de 1200 paginas. Por favor, eu pago caro pela plataforma inclusive voces recebem uma comissao em cada venda, para ter meus problemas solucionados, problemas gerados pela propria plataforma. Estou realmente decepcionado com o meu ...

NerdLoja
Brasil
Más de 1 año usando la aplicación
23 de marzo de 2021

I never get to know when someone pings on the chat. Make it work like messsenger on the cell phone and desktop. Im the only one handling the webpage and would like better and louder notifications

FudgyLove
India
Más de 1 año usando la aplicación
Shopify respondió 29 de marzo de 2021

Hello FudgyLove, thanks for leaving feedback!

I'm sorry to hear that you are having issues with hearing notifications from your device and desktop. On Android, it is possible ...

9 de noviembre de 2021

This app rarely works. I will get it working for a few days and then it quits sending replies. I don't have time to keep trying to figure out how to get it work correctly. Going back to Messenger.

B&C Unique Boutique
Estados Unidos
Más de 1 año usando la aplicación
Shopify respondió 17 de noviembre de 2021

Hi there. Thank you for taking the time to leave this review and share your feedback. We are sorry to hear you are experiencing issues with Shopify Inbox. I would recommend ...

26 de agosto de 2021

THe app itself is very good but it's switching off so often that I can't say it is in usable state... I'm tired in reinstalling the app and checking everyday if it's working or not.... I will give you a tip - I'm almost 100% sure it's happening due to updates on your side, you need set some king of automation that will trigger every few hours switching on if you can't solve the problem

Pierre Francis
Reino Unido
Más de 1 año usando la aplicación
30 de abril de 2022

it is ok really okay now stop asking me please so I can actually use it because this is starting to get tiresome! Zzzzzzzzzzzz

Larceys Smirky Jerky
Canadá
Alrededor de 1 año usando la aplicación
15 de noviembre de 2022

Great but EVERY DAY I have Nigerian scammers chatting with our team through the app and no way to stop them and more scammers than customers. You've got to do something about this annoying distraction or I'm switching!!

Six Scents
Estados Unidos
Alrededor de 1 año usando la aplicación
Shopify respondió 30 de diciembre de 2022

Hi there, Six Scents. Thanks for taking the time to leave us a review for Shopify Inbox. We're sorry to hear that you've been receiving spam messages through your Live Chat. ...

Fecha de modificación: 5 de abril de 2023

I recently tried using Shopify Inbox, but unfortunately, my experience with the app was terrible. The app has potential to be useful for managing customer messages, but the frequent spam messages from Nigeria made it nearly impossible to use effectively.

I reached out to tech support multiple times for a resolution, but was disappointed to learn that there was no solution available. The only ...

Expressive DeZien
Estados Unidos
Alrededor de 1 año usando la aplicación
Shopify respondió 2 de abril de 2023

Hi, there. Thanks for leaving us a review for Shopify Inbox. We appreciate that you took the time to provide us with some feedback. At this time, there is no way to block ...