Reseñas (6.121)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
9 de octubre de 2023

need dark mode

True Sun
Estados Unidos
Alrededor de 2 años usando la aplicación
Shopify respondió 11 de octubre de 2023

Hi there! Thank you so much for sharing your feedback, this is a great suggestion. -Shay, Shopify Support

13 de diciembre de 2023

This app has been improving, and currently seems like a pretty good value relative to paid options. But it still bugs out far too frequently, with customers not recieving any messages and asking if anyone is there while I'm actively replying to them. Hope it improves over time!

Heat
Estados Unidos
Alrededor de 2 años usando la aplicación
23 de abril de 2022

Well made application however cannot be useful in a multi-account setting...
Really unfortunate because if you manage several sites from your mobile you have to disconnect and reconnect, too long at the risk of losing the discussion.

Mizensir.ch
Suiza
Alrededor de 2 años usando la aplicación
Shopify respondió 27 de mayo de 2022

Hey, there. Thanks for taking the time to leave a review for us on Shopify Inbox! We take all feedback regarding our products with the highest of importance, and greatly ...

13 de abril de 2022

Esta muy bien para cuando los clientes te chatean, pero deberías poder tu abrir a los clientes para decirles cualquier cosa respecto a sus pedidos y no tener que enviar un email cuando por email todo es más lento. Por lo demás es bien

PERKAL
España
Alrededor de 2 años usando la aplicación
22 de marzo de 2022

The chatbox is great to have only if we can respond in time.
The notifications are quite late. This needs to be improved.

ICKREATE
India
Casi 2 años usando la aplicación
Shopify respondió 4 de abril de 2022

Hi there, ICKREATE. Thanks so much for taking the time to a leave a review for Inbox. This delay issue you're seeing with notifications is something our team is aware of, and ...

3 de abril de 2022

It is a lot better than when the app first came out but it's annoying that you still cant switch between stores without completely logging out.

Freckled Sage
Estados Unidos
Casi 2 años usando la aplicación
Shopify respondió 20 de abril de 2022

Hey there, Freckled Sage. Thanks so much for taking the time to leave us a review for Shopify Inbox. Your complaint about having to logout entirely to switch between stores ...

6 de julio de 2023

Great potential BUT so many flaws that I'm looking for an alternative now....

1-Like all other reviews, I don't like that profiles are being created when someone enters their email address - I doubt this is even legal (following current privacy/GDPR regulations)

2-The fact that customer have to screenshot an image so I can see what product they're talking about is not practical. The app should be ...

THEBLACKWARDROBE.COM
Reino Unido
Casi 2 años usando la aplicación
Shopify respondió 7 de julio de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the benefit of having that as a feature for the app, I' ...

14 de febrero de 2022

It's got potential but still needs work. I rarely seem to get the notifications and miss chats often. While I'm covered with the email responses I would like to be more responsive to my customers.

Route 32 Riding Gear
Estados Unidos
Casi 2 años usando la aplicación
Shopify respondió 24 de febrero de 2022

Hey there, Route 32! Thanks for taking the time to leave a review for us. We've seen reports about delayed notifications before, and we're happy to assist you with getting ...

10 de octubre de 2022

Code mal optimiser et impossible d'y accéder afin d'y apporter des modification, cela renvois des erreur dans lighthouse

dolvec cbd
Francia
Casi 2 años usando la aplicación
11 de diciembre de 2023

I don't mind the chat. I don't need to be notified of every reply if I'm online talking to the customer. I was still being notified of replies an hour after a conversation ended. it was annoying.
I also shut off the email notice I had over 100 notices in my inbox. That seems extreme.

D Company Supply
Estados Unidos
Casi 2 años usando la aplicación