Shopify Inbox

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

It does a great job, the only thing I am missing is some kind of archive for older communication.

Wish this didn't open a new tab in your browser but it works well. Easy to use.

Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!

Shopify Inbox is very useful. I like that you can set parameters for auto-replies when you are not around to answer immediately such as customers asking questions in the middle of your night.

is the best to use from messages to marketing and the most important part is everything is free

So far it has been a very good experience.....

Impressive and quick response, it boost my sales and helps a lot.

Very helpful and easy to use, only addition we would like would be to be able to attach documents

It's great to have a direct line to customers. I'm not keen on the automatic replies, but we don't have to use them and the inbox app itself is very useful.