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it's a great way to connect with customers while they're in the shopping mode.
Swift, easy, no subscription, and no need for a lot of setup. Thank you guys!
Works well for our store
It's really easy and fast to check all the customer info in the profile bar next to the live chat so you don't have to let the chat to manage the orders
It helps greatly with identifying spam.
really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
The AI responses are great, but I am having trouble accessing the Shopify Inbox app on my mobile device.
the automated replies were perfect.
Your AI tool is superb!!! Makes answering questions a breeze.
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.