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It's easy to use, and easy to communicate with customers. It's also easy to see from Shopify's back office when there are messages waiting.
Have been using it for over 2 years, and have had no problems so far. Does what it is meant to.
Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only ...
Simple to use.
Great addition to Shopify. i have converted many customers using chat.
Class
Very Good
[ Update: Rating this app from 3 to 4 stars. The Shopify Inbox team actually listened to my feedback, enabled customers to upload images, and fixed the integration page on their app. Thanks for that. However, I discovered a few more issues: 1. I integrated Shopify Inbox with Instagram, and when a customer chats from Instagram, it doesn’t show the customer’s name or username but instead shows, " ...
Thank you for taking the time and sharing this review. We understand that you'd like to see further improvements for Shopify Inbox, such as being able to share screenshots or ...
this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.
I recommend this app it easy to use and does a good job.