Reseñas (6.088)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
9 de febrero de 2025

I have no idea how people use this application on desktop. The application has had bugs since the last update last year. The Inbox app just times out and continues loading for 20 to 30 minutes. It is unusable through the Shopify desktop admin.

Sugoi JDM
Estados Unidos
Alrededor de 3 años usando la aplicación
2 de enero de 2025

A lot of scammers are reaching out through this platform using the shopify inbox as a way to contact the owner of the store. They are offering to assist new stores with "consider implementing the necessary changes to enhance our store's performance and visibility". Here's a concise breakdown of what needs to be addressed:

1. Reactivate and configure the disabled feature to restore full ...

G Harmony Apparel
Estados Unidos
Casi 4 años usando la aplicación
13 de diciembre de 2024

I do not recommend - We have been getting explicit videos for a week on this app, and there is no way to block people via IP or other means, or a way to prevent people from uploading files. This individual just uses fake emails and floods our inbox. Like usual, Shopify support is not helpful. Exploring other apps.

ORN ACTIVEWEAR
México
Más de 2 años usando la aplicación
1 de noviembre de 2024

Shopify make you log out automatically after a while, for security reasons I assume, even if you use is continiously. BUT they don't let you know you've been logged out. No notification or email. So you just go on with your day thinking its just noone atm that wants to chat. Then after a few days you get angry emails from customer who doesn't get a respsonse in the chat. Because shopify logged ...

the Crate Lab
Suecia
Alrededor de 3 años usando la aplicación
30 de octubre de 2024

Works well as a messaging service EXCEPT from the security of the app and zero protection from scammers and fake email use. Spammers can use fake emails to send messages and leave you endless spam and there is no way to stop them, leaving you sifting through spam to find your genuine customers.

The app needs an email verification system or an IP blocking capability to make it more secure. ...

ALS Survival Ltd
Reino Unido
Más de 1 año usando la aplicación
13 de febrero de 2025

We just made the switch over to inbox, and while you can set hours for chat, it doesn't mean anything apparently because it still sends push notifications to your phone even at 2am, outside of the hours set in the app settings. Super annoying. Seems like a pretty basic issue that should be figured out.

Rave Off Road
Estados Unidos
8 días usando la aplicación
3 de febrero de 2025

Loathe the automatic opt in on "Shopify Magic" AI responses; on-phone app always shows notifications when there are none. No positive feedback for this app.

St. Eloi
Canadá
Más de 2 años usando la aplicación
5 de diciembre de 2024

The widget on the website crashes often and users are not able to use the widget.

TaikoHub
Canadá
Más de 2 años usando la aplicación
31 de diciembre de 2024

can't get any users to be able to chat on this except for myself. poor interface.

Epilaser
Estados Unidos
3 meses usando la aplicación
21 de diciembre de 2024

there is no way to export the chat messages out of inbox app

Barn & Willow
Estados Unidos
Alrededor de 3 años usando la aplicación