Avis (6 113)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
25 octobre 2024

Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.

Shoe Bizz
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
7 novembre 2024

We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it for any business wanting to boost customer satisfaction and streamline support!

The Perky Lady®
États-Unis
14 jours d’utilisation de l’application
1 novembre 2024

Shopify make you log out automatically after a while, for security reasons I assume, even if you use is continiously. BUT they don't let you know you've been logged out. No notification or email. So you just go on with your day thinking its just noone atm that wants to chat. Then after a few days you get angry emails from customer who doesn't get a respsonse in the chat. Because shopify logged you out. Perfect.

the Crate Lab
Suède
Environ 3 ans d’utilisation de l’application
1 janvier 2025

Does the job

Cozy Winter
Royaume-Uni
12 mois d’utilisation de l’application
7 décembre 2024

très pratique pour gérer ses clients et prospects. Directement intégrée à Shopify.

Just Mojoo - BeMojoo.com
France
Environ 5 ans d’utilisation de l’application
3 février 2025

Loathe the automatic opt in on "Shopify Magic" AI responses; on-phone app always shows notifications when there are none. No positive feedback for this app.

St. Eloi
Canada
Plus de 2 ans d’utilisation de l’application
30 octobre 2024

Love it so far! Wish I could get everyone to submit customer support emails through this app!

Launch in Style
États-Unis
8 mois d’utilisation de l’application
13 novembre 2024

I love the appropriate option for an AI reply. It was right on the money!

Turquoise Jewelers
États-Unis
Environ un an d’utilisation de l’application
10 janvier 2025

Great for chatting to potential sales customers. More features including translation would be great...

Wave Connect
Royaume-Uni
2 mois d’utilisation de l’application
2 novembre 2024

it save our lives, .. customer message us with questions about our web site and found problem and fixed it right away, other wise we would have lose $$$$ of sales.

PLANTATOREM
États-Unis
Environ 2 mois d’utilisation de l’application