Avis (5 735)

Note globale
4,7
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
17 décembre 2023

I would recommend it, but sometimes it is hard to find.

Doolittle
États-Unis
Plus de 3 ans d’utilisation de l’application
19 février 2024

If you have more than one store, it is hard to handle them through this app. This is my only concern why I do not use this app.

Twitter Bikes
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 21 février 2024

Hi, There. Thank you for taking the time to leave your review. We appreciate this feedback, and if you would like to include any additional information on what specifically you're finding to be a challenge while using the Shopify Inbox app and managing multiple stores, you can leave another review or feel free to message Shopify on any of our socials. Our team is always working to improve all users experience with the app. -Kitana, Shopify Support

6 novembre 2023

needs to include all other chats FB, Apple, Twitter, etc

Kipps Hobbies
États-Unis
Plus de 3 ans d’utilisation de l’application
Shopify a répondu 7 novembre 2023

Thank you for your review and feedback! -Emily, Shopify Support

Modifié le 18 juin 2024

good

Inspiring Jewellery
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Modifié le 26 juin 2024

The app is simple and hasslefree. It seems to work extremely well and doesn't really have any shortcomings. We are looking at some form of integration with an AI system but it's early days yet but clearly we can see the potential is there although we assume that shop I will probably probably enhance its capabilities in this area over time. It certainly simple for the staff to use as it currently is to discuss issues with customers and also to upload attachments and instruction sheets.

MWC - Military Watch Company
Irlande
Plus de 3 ans d’utilisation de l’application
18 novembre 2023

Does everything I need. Would highly recommend.

Gizzy Gifts And More
Nouvelle-Zélande
Plus de 3 ans d’utilisation de l’application
7 février 2024

il servizio Inbox funziona bene, pratico ed efficiente.

AudioFileShop
Italie
Plus de 2 ans d’utilisation de l’application
15 septembre 2023

This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.

BELLADONNA
Afrique du Sud
Plus de 3 ans d’utilisation de l’application
8 août 2022

This app works as outlined, simply to use and easy to set up. I would highly recommend it. No issues or hiccups.

Modern Match Lingerie
Canada
Plus de 3 ans d’utilisation de l’application
23 mars 2024

COMUNICACION RAPIDA CON LOS CLIENTES Y FACIL ADMINISTRAR...

ICHCA - Instituto Chileno del Café ®
Chili
Environ un an d’utilisation de l’application