Avis (4 832)

Note globale
4,8
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
3 février 2024

No issues so far :)

Tasha's Top Frames
Canada
7 jours d’utilisation de l’application
26 septembre 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
États-Unis
4 mois d’utilisation de l’application
17 juillet 2023

was very good. I can speak with my clients every day, every hours. It is a good and useful application.

Happy Pets
États-Unis
2 mois d’utilisation de l’application
15 septembre 2023

Love this feature. Very helpful when speaking to customers and cuts down on the number of emails and calls. Also, the auto generated responses (and their suggested ones) have been fantastic. The email feature if not currently available also keeps us "in touch" with the customer offline.

Up Country Wholesale
États-Unis
24 jours d’utilisation de l’application
25 juillet 2023

great app, looks like people want use the online chat more and take a good experience with the customer

Zelda Cards
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
16 octobre 2023

So far so good. we are still to experience it all. We just started. We hope we will have a wonderful experience.

AI.Enterprise
Canada
2 mois d’utilisation de l’application
15 décembre 2023

increible para solventar dudas a clientes

Urban Fashion Tenerife Online
Espagne
Plus de 3 ans d’utilisation de l’application
Modifié le 13 novembre 2023

For a free app it works fine. If basic message templates were added for instant answers that would save us a lot of time. Other apps have them. Easy, peasy.

SLEEPZZZ .
Australie
3 mois d’utilisation de l’application
Shopify a répondu 23 août 2023

Hi, thanks for taking the time to leave your review here with us. I'm sorry to hear that you've had a negative experience with our live support team. If you're looking to allow your Staff members to access specific features of Inbox, you'll need to set them up with the correct permissions: https://shopify.link/05Qk on their Staff account, as detailed below.

- To reply to customer messages: ‘Customers’ permissions
- To send product pages in chats: ‘Products’ permissions
- To send discount codes in chats: ‘Discounts’ permissions
- To send draft orders in chats: ‘Draft Orders’ permissions

If you still need further help however, I encourage you to contact our live support team once more: https://shopify.link/qLKl, so that we can have another try at assisting you. Thanks! -Kimi, Shopify Support

19 juin 2024

:)

Tienda Oficial Charros Jalisco Béisbol
Mexique
Environ 4 heures d’utilisation de l’application
6 février 2024

muy buena

Mayoreo Calzado Andy
Mexique
Presque 2 ans d’utilisation de l’application